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Statute

NORTH / SOUTH ONLINE STORE REGULATIONS

 

§1. General provisions

These Regulations define the rules of using the online store operating at : https://polnoc-poludnie.com , run by:

 

MAGNETOWID SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

ul. Opolska 62, 46-061 Zimnice Wielkie

NIP: 9910557661,

REGON: 0000000000

e-mail: kontakt@magnetowid.pl

phone: +48 123 456 789

hereinafter referred to as the "Seller " .

 

The Regulations are continuously available on the Store 's website in a manner enabling their acquisition , reproduction and recording.
Placing an order in the Store constitutes acceptance of the Regulations.

 

§2. Definitions

 

  • Customer – a natural person, legal person or organizational unit making a purchase in

    Shop.

  • Consumer – a natural person concluding a contract for purposes not directly related to his or her business or professional activity .

  • Entrepreneur with consumer rights a natural person concluding a contract directly related to his / her business activity , but not of a professional nature .

  • Shop – online shop run by the Seller .

  • Goods – a product available in the Store’s offer.

  • Sales agreement – ​​a contract concluded at a distance between the Customer and the Seller .

  • Working days – days from Monday to Friday , excluding public holidays.

 

§3. Placing orders

Orders can be placed 24 hours a day , 7 days a week . To place an order , please :

 

  1. select product(s) and add them to your cart,

  2. accept the regulations and privacy policy ,

  3. complete the order form ,

  4. choose the delivery and payment method ,

  5. click " Order and pay " .

The contract is concluded upon confirmation of the order by the Seller via e - mail .

 

§4. Prices and Payments

All prices:

  • are expressed in Polish zloty (PLN) ,

  • include VAT ,

  • do not include shipping costs (given separately).

Forms of payment :

  • traditional transfer,
  • online payment (e.g. Przelewy24, BLIK ) ,
  • payment card ,
  • download ( if available ) .

 

Payment must be made immediately , within a maximum of 3 business days .

 

§5. Delivery

Deliveries are made within Poland. Order fulfillment time:

  • up to 3 business days to prepare the package,
  • delivery time depends on the carrier (usually 1–3 business days).

Available delivery methods:

  • delivery man,

  • InPost parcel lockers,

  • personal collection (if applicable ).

Shipping costs are visible when placing the order and are added to the final price.

 

§6. Withdrawal from the contract (return of goods)

The consumer may withdraw from the contract without giving any reason within 14 days of receiving the goods.
To exercise the right of withdrawal , you must submit a statement (e.g. by e-mail or in writing). The refund ( including the cost of the cheapest form of delivery) will take place no later than within 14 days . The goods should be returned within 14 days from the date of withdrawal , to the following address:

ul. Opolska 62, 46-061 Zimnice Wielkie

Withdrawal form : DOWNLOAD THE FORM

The right of withdrawal does not apply , among others, in the case of:

  • goods prepared on individual order,
  • goods sealed after opening,
  • perishable products .

 

§7. Complaints and warranty

The Seller undertakes to deliver the Goods free from defects.
The customer has the right
to file a complaint in the event of nonconformity of the goods with the contract .

Complaints should be submitted to :

  • by e-mail: kontakt@magnetowid.pl
  • by post : ul. Opolska 62, 46-061 Zimnice Wielkie

The complaint should include :

  • contact details,

  • order number,

  • description of the defect,

  • preferred request (replacement, repair, price reduction , withdrawal from the contract).

Complaints are considered within 14 days.

 

§8. Customer Account (if applicable)

The customer may create a user account .
The account requires an email address and
password .
The Customer is responsible for maintaining the confidentiality of login information. The account may be deleted at the Customer 's request .

 

§9. Personal data and cookies

The administrator of the Customer's personal data is the Seller.
Data is processed
in accordance with applicable law and solely for the purpose of order fulfillment . Details can be found in the Privacy Policy available at : https://polnoc-poludnie.com/policies/privacy-policy

 

§10. Final provisions

The regulations are subject to Polish law.
In matters not regulated,
the provisions of the Civil Code and the Act of 30 May 2014 on consumer rights apply .

 

In case of disputes, the Consumer has the right to use :

  • common court ,

 

The Seller reserves the right to change the Regulations. Customers will be informed of the change 7 days in advance.

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